Terms and Conditions

Logos: All clients agree that they give Coastal Signs of Florida permission to provide printing of any and all copyrighted logos.

CLAIMS: Deductions from remittances will not be allowed unless authorized by Coastal Signs of Florida in writing. All claims for lost or damaged merchandise can be filed with Coastal Signs of Florida. Coastal Signs of Florida liability ceases upon freight carriers receipt of shipment in good order. TRUCK SHIPMENTS - Count and inspect packages for damage BEFORE signing the freight bill. Describe any damage or carton shortages on the bill and file a claim with the carrier.

RETURNS: All products to be returned due to incorrect item shipped or defective merchandise must receive prior approval by Coastal Signs of Florida. Return of customer error stock merchandise will be subject to a 15% restocking charge minimum. Credit will not be given for products received in unsellable condition. Credit for returned merchandise will be applied upon receipt and inspection of products. Custom and cut merchandise is nonreturnable. All requests to return goods must be received within 30 days of receipt of original purchase. Any replacement items shipped on Net Terms will be charged to the credit card on file if not returned within 30 days.

BACKORDERS: All backorders will be shipped as merchandise is available unless previously cancelled by customer.

SHIPPING: All orders will be shipped UPS, FedEx or truck unless otherwise specified. Truck shipments are sent freight collect, unless other arrangements have been made. Truck shipments can be sent prepaid and we will bill your account for an additional $10 fee. A charge will be added for shipments that require delivery to the post office. Some services are not available from all warehouses.

ACH: Electronic Payment directly from a bank account. Payments can be made at the time of order or as a payment on your account to avoid the 2% credit card convenience fee.

CASH ON DELIVERY (COD): Payment is made at time of delivery. COD charges apply.

CREDIT CARD: Payments are made at the time of order. Payments made by credit card after the date of invoice will be accepted for a 2% convenience fee.